General Services

On-Site / Drop-Off / Mail-In Services

Hourly Services

Hardware Service

From RAM upgrades to motherboard swaps, let LevelUp handle your hardware problems today!

Software Support²

Whether you’re installing Word or updating Windows, we can help! Remote service is even offered on select systems.

New Computer Setup³

Setting up a new computer can be difficult. We’ll help you navigate your machine’s out-of-box experience and get you online in no time!

$85 for the First Hour + $60 for Each Additional Hour

Flat-Rate Services

(Not included in hourly billing)

Processor Repaste

Computer running too hot? Fans running too loud? Have us repaste your CPU or GPU with high-quality thermal paste!

$30

PC Deep Clean

Keeping your device clean is an essential part of ensuring that it stays cool and performs its best. We use a high-powered blower and electronic-safe brushes to dust the interior, glass-friendly screen cleaner on the display, and disinfectant wipes on those extra dirty areas on the outside.

$50

Drop-Off / Mail-In (Off-Site) Only Services

Data Backup / Transfer / Destruction

Need to back up, transfer, or destroy data? Have us take the guesswork out of doing so!

$85 for drives up to 1TB

+ $25 for each additional TB of data

Custom PC Build

Have the PC of your dreams professionally assembled by LevelUp today! You pick out the components, and we’ll order them and put everything together.

$200 build fee⁵

+ cost of components

Specialty Electronic Services

We provide services for vintage/obsolete computers and iPods. Get in touch with us to see if we can help you out.

Contact us today!

Every device we service gets a complimentary basic exterior cleaning.

* Pricing is subject to change. Price does not include the cost of parts or components required for service. Parts purchased specifically for a customer’s job by LevelUp Computers & Technology are the property of the customer. Once parts are purchased, they are non-refundable, as they are purchased from a third party and we are bound to their terms of sale.

¹ $85 First-Hour charge is non refundable and must be paid in full for any hourly service up to one hour in length, regardless of the actual duration of the service. Charges for additional hours are assessed in 15-minute increments rounded up to the nearest 15 minutes.

² Software Support includes:

  • Software Installation and Removal
  • Malware Scanning and Removal
  • Driver Installation and Updates

Remote software support services are offered on select devices. We do not offer tutoring/guidance on how to operate your computer.

³ New Computer Setup includes:

  • Unboxing
  • Connecting Peripherals
  • Initial Setup (“Out of Box Experience”)
  • Network Connection Setup
  • Installation of Preferred Web Browser
  • First-Time Updates
  • Bloatware Removal.

Additional services are not included or offered with New Computer Setup. Internet connection not provided by LevelUp Computers & Technology.

 You must provide your own backup drive with your computer. Alternatively, you can ask our technician to purchase an appropriate drive for an extra fee.

 $150 Build Fee covers a “Basic” PC build. Basic PC build is defined as having one or more of the following:

  • Air-cooled or AIO (Closed-Loop) liquid cooling
  • RGB controlled solely by headers on motherboard

Additional fees will be assessed for PC builds that use soft-tube “open-loop” liquid cooling or RGB systems that need to be hooked up to an additional RGB controller “hub”. LevelUp Computers & Technology does not build PCs with hard-tube liquid cooling systems.

IMPORTANT

 LevelUp Computers & Technology is closed until further notice so that I may continue my studies both abroad and at Frostburg State University.

For more information, please read the post linked below.

Thank you all for 7 amazing years! I look forward to returning as soon as I am able.

– Erik Jacob, Owner

IMPORTANT: We are closed until further notice.